How can we help?

Phone support is 24/7 on (07) 4516 2006. After hours, please phone for critical issues.

Log a support request and our in-house team will respond within the target time for its priority. Each ticket gets a number so you can check its status at any time.

• Critical/Emergency – 1 hour, 24/7
• High – 4 business hours
• Normal – next business day
• Low – 2 business days

Already raised a ticket? Use Check Ticket Status with your email address and ticket number.